Thank you for visiting the So ARE We.

So ARE WE is a concept store that has been collected from around the world, mainly in Europe, a brand that is unannounced in Japan and a product that is not very unique in Japan.

Buy all products directly from the brand and ship from France.

This page summarizes the characteristics of overseas products and the delivery of products, etc., so please check the following precautions before purchasing.

 

 ○ Request when ordering

· In order to ship products from France in our shop,You need a "first and last name and Roman denial notation" in a full nameIt will be afraid, but please give you a delivery destination name in Roman JoC. Also, please note that you may contact us for your email address from our shop.

If there is no input of Roman characters, the delivery company is automatically converted from the name when ordering from the name when ordering is created and registered. Please note that the Roman character reading of the destination name described in the luggage to be delivered is different.

※ Because full-name registration is required, if the customs procedure is required, if the shipping destination is not described, shipping processing is performed on the full name of your orderer.

· Basically, we are basically supporting orders for personal use to individuals,We can not deliver to corporation in relation to import regulations。 Please note.

 

○ About goods

· Depending on the monitoring environment such as your PC or smartphone, some differences may occur in the taste of the real and published products.

· All products are directly purchased from each brand, mainly in Europe, and we are inspected at the French branch and selling only products that meet our standard standards. All the items ordered from France will be shipped from France, do your best to avoid damage, etc. there is. Please note. If there is a damage that can not be repaired to the product that has arrived at hand, please check the following "About Return / Replace".

· Since the quality of the product is characterized by the characteristics of overseas products, please note that each product detail page is also described.
-Sign error
-Design print deviation
-Free of inks used for bubbles and printing in cracked products such as porcelain
-The minute deformation, dirt, scratches
-On smell unique to foreign boxes and product mains

· Please note that Japanese instruction manuals are not included because they are purchased directly from overseas brands.

· The price of the product may vary due to currency fluctuations and tariffs. If it gets rising more than 10%, it will be announced on the appropriate individual product page.

 

○ About delivery

· In our shop, all products are shipped from France, and after payment is confirmed, we will arrange shipping from the French branch to arrange for shipping products (excluding French holidays).

·Shipping methodAnd shipping chargesThis pageYou can check。

 

○ About order cancellation

After the purchase procedure is completed, we will start arrivaling product shipping, so no reason for completion of the settlement is not accepted for any reason.

 

○ About returned goods / exchange

We can not accept returns and exchanges due to "different sizes, unlike images". Although only products that meet our store standards are sold at the French branch, but when it is opened If you arrive, please contact the message service service or Contact page for the item after receipt of the product. We will respond within 3 business days.

 

○ Other

· Please refrain from purchasing the purpose of resale for flima apps and auction sites. When the facts such as resale are discovered, it may not be possible to cancel the appropriate customer's order or refuse the subsequent product sales.

In addition, we may contact us for confirmation of order contents for contact information registered before shipping. All the items sold and traded by auction sites etc. are resale products, and we can not take any responsibility at all for quality etc.

· Please refrain from unauthorized reproduction of photos and sentences published in our site and SNS.